Overview
This website is operated by MorCulture. Throughout the site, the terms “we”, “us” and “our” refer to MorCulture. By accessing our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms & Conditions.
1. General Conditions
- By using this website, you confirm that you are at least the age of majority in your region.
- You agree not to use our products for any illegal or unauthorized purpose.
- We reserve the right to refuse service to anyone for any reason at any time.
2. Products & Craftsmanship
- All MorCulture products are handcrafted, which means slight variations in color, texture, size, and finish are natural and part of the product’s uniqueness.
- No two pieces are identical — this is not a defect but a reflection of authentic handmade work.
- Product images are for representation purposes; actual items may vary slightly.
3. Pricing & Payments
- All prices listed are subject to change without prior notice.
- We reserve the right to modify or discontinue products at any time.
- Payments must be completed before order processing.
4. Orders & Customisation
- Custom or personalised orders cannot be cancelled once production has begun.
- We reserve the right to cancel or refuse any order due to limitations, errors, or suspected fraud.
- For bulk or wedding orders, timelines must be agreed upon in advance.
5. Shipping & Delivery
- We ship across India and internationally.
- Delivery timelines are estimates and may vary due to location, logistics, or unforeseen delays.
- MorCulture is not responsible for delays caused by courier services or customs (for international orders).
6. Returns, Refunds & Damages
- Due to the handcrafted nature of our products, returns are only accepted for:
- Damaged items
- Incorrect products received
- Any damage must be reported within 48 hours of delivery with clear photos/videos.
- Refunds or replacements will be processed after verification.
7. Intellectual Property
- All content on this website (images, designs, text, branding) belongs to MorCulture.
- You may not reproduce, copy, or use any content without written permission.
8. Limitation of Liability
- MorCulture shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
9. Changes to Terms
- We reserve the right to update or modify these Terms & Conditions at any time.
- Continued use of the website after changes implies acceptance.
10. Contact Information
Contact Us
Have questions or need assistance? We’re here to help.
Address
Utopia Society Wanawadi
Pune, Maharashtra 411040
Phone
7744 975 566
Email
morculture.india@gmail.com